Flynn Restaurant Group Support Center Careers

Director of Business Intelligence and Reporting

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Independence, Ohio, United States

Job description

Position Description

Based in Cleveland, OH, the Director BI/Reporting will lead our BI function across Flynn Groups seven brands, seven departments, and two international markets. Reporting to the VP of BI & Value Creation, they will be a key thought partner in structuring report architecture, developing our test & learn platform, and generating insights that move our business forward. This role has high visibility across the organization and direct access to senior leadership within the brands and C-suite of Flynn Group.


Job Responsibilities:

  • Function as a key thought partner to the leadership team, providing insights, solutions, and recommendations to support critical decisions across our business and brands
  • Manage a team of BI managers and analysts, ensuring appropriate prioritization of analytics and reports, and enabling team development and success
  • Lead ROI and test & learn evaluations for value creation opportunities (e.g., working with new vendors, developing and analyzing marketing tests)
  • Support the development of key performance indicators for our new brands and geographies
  • Lead new Power BI report intake and, partnering with our enterprise reporting team, prioritize enterprise and BI reporting pipelines
  • Identify opportunities for automation within marketing and the support center, and partner with IT to develop project charter and timelines


Desired skills and experience:

  • History of academic and professional success in analytics and problem solving, with 5+ years of experience
  • Strong analytical skills; attention to detail and ability to multi-task and function at a high level under tight deadlines; understanding of statistics preferred
  • Strong communicator with ability to collaborate across multiple facets of the business and present to leadership
  • Strong Excel and Power Point skills; exposure to visualization platforms (e.g., Power BI, Tableau) preferred
  • Curious mind - naturally asks the "so what?" questions and takes the extra steps to uncover insights from the analysis
  • Proven ability to get up to speed quickly on new industries, businesses, and concepts
  • Above all else, a self-starter with a positive, team-oriented attitude and sense of humor


Why Work for Flynn?

Flynn Group Offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:

  • Medical/Dental/Vision
  • Retirement and Savings Plan
  • Short- and Long-Term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Flexible/Hybrid Work Schedules
  • Company Outings
  • Dining Discounts
  • PC/Laptop Purchase Assistance
  • On-Site Fitness Center
  • On-Site Daycare
  • On-Site Caf
  • FUN Work Environment!


The Flynn Group is an Equal Opportunity Employer

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